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Baldrige 20/20 : an executive's guide to the criteria for performance excellence
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Baldrige 20/20 : an executive's guide to the criteria for performance excellence

Author: National Institute of Standards and Technology (U.S.); American Society for Quality.
Publisher: Gaithersburg, MD : Baldridge Performance Excellence Program, National Institute of Standards and Technology ; Milwaukee, WI : [Distributor], American Society for Quality, 2011.
Edition/Format:   Book : English
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Genre/Form: Case studies
Document Type: Book
All Authors / Contributors: National Institute of Standards and Technology (U.S.); American Society for Quality.
ISBN: 9780615562674 0615562671
OCLC Number: 759916046
Description: xiii, 116 p. : col. ill. ; 26 cm.
Responsibility: with forewords by Rosabeth Moss Kanter and Gregory R. Page.
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